Which countries do you ship your products?
We only produce and ship our products within the States.
How is the delivery time calculated?
When processing your order, we consider these factors when calculating the Estimated Delivery Date:
After your payment is authorized and verified, we will start processing your order and this process can take from 5 to 6 business days, so please be patient with us. If we are unable to process your order due to inaccurate or incomplete payment or incorrect address information, your order processing may be delayed.
Estimated Transit Time:
Delivery carriers have now implemented social distancing policies. This means that during your delivery you will no longer be asked to sign an electronic device on delivery and their staff will not physically hand the parcel to you.
Delivery Timescale: More than 90% of orders arrive in 7 business days after despatch.
WRONG ADDRESS DISCLAIMER:
It is the responsibility of the buyer to make sure that she or he enters the address correctly. We cannot guarantee address changes due to the strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
If your order is already processed or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with an exchange or refund.